The inquest into Hannah’s death heard at the time of her reaction, allergen training for new Costa staff involved a series of online modules that could be accessed at home and a quiz which trainees had to pass.
In her conclusion, assistant coroner Dr Shirley Radcliffe said: “The root cause of this death is a failure to follow the processes in place to discuss allergies combined with a failure of communication between the mother and the barista.”
Costa Coffee said it had listened to everything the coroner has said and will assess any further reports.
But, speaking outside East London Coroner’s Court following the inquest into Hannah’s death, her mother accused the food industry of treating allergen safety training like a “tick-box exercise”.
Ms Duyile said: “Having heard all the evidence over the last week it is clear to me that although the food service industry and medical professionals are required to have allergy training, this training is really not taken seriously enough.
“Better awareness is needed in these industries and across society of the symptoms of anaphylaxis.”
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